We had a good bit of fun in the Ultrastar chat last night with the Bnetters that were in attendance, or at least it felt that way. So, for those of you that couldn't make it, we thought we'd re-cap the highlights for you.
To start the chat off, we introduced a few new Ultrastars. Most importantly we introduced Jeff, who is the head of customer service, and is the one answering all the info@ emails, all the prizes and LAW fulfillment issues. Jeff IS the man, he'll take care of you. So feel free to contact him with any concerns you may have. Jeff has a helper too, her name is Anita NewHelpSection... (cringe...)
New Help Section
The new help section is all about effective efficiency. That is, if you have a problem or question, your best bet is to first check out the SITEMAP/HELP section to see if you can find if your type of question or problem has already been answered. If it hasn't been answered, you can always send an email to Jeff through the provided form. Sending an email using the form will route your email to the proper person and get it answered much more efficiently that it would if you send a random email to firstname.lastname@example.org. Hopefully, this new help section will grow as questions become more frequently asked. Check it out.
The Christmas season ended with a bang, and regretfully we weren't able to have our newest product in the store before it was to late to make a great gift of it. Live and Well is now available for purchase in the Bowiestore. The exclusive double disc set comes with an annual subscription to Bowienet and can be purchased as a gift. YES! Now you can give Bowienet as a gift! Also, you can get 5 percent back on merchandise purchases by joining the Bowiestore Affiliate program. Some people have already joined and are getting cash in their mailbox as you read this. Check out store.davidbowie.com for more info and be sure to stop by regularly to keep up with all the latest and most exclusive bowie stuff.
As you may remember, about a month ago ( see 12/06/01 NEWS: THE GOOD NEWS AND THE BAD NEWS...) we conducted a poll to sort out what to do with the MOW Radio. The results were to have a chat and discuss possible solutions. Thus, after the chat, we have what we think is a very good solution.
In a few weeks, your user profiles will contain 2 new elements: a new field called "MOW Radio Playlist", and a link to the full BowieRadio Playlist. To create your list, simply copy and paste 10 or 20 tracks from the full playlist into the "MOW Radio Playlist" field and save your profile. (don't worry, if you aren't getting this quite yet, there will be full instructions posted when the feature launches : )
New Bowienet Features
The newest Bowienet feature will be with us in just a few days. The Bowienet Poll will give you all the power to shape the future of Bowienet. Everytime a new poll question is posted, your votes will give us a clear idea as to what direction Bowienet should go - and as long as David is cool with it, it will most likely go there. The new poll engine also gives you the ability to submit your own ideas for future polls. All this is part of an effort to have you all even more involved with shaping the site and turning your experience here into one of the more organic ones available on the internet. Look for the Polls in the MUTATIONS box on the Bowienet home page.